Contact Email: fashionveda8@gmail.com
1. Returns and Exchanges
- Eligibility: Items must be in original packaging, unused, and include all accessories and manuals.
- Return Window: You can return eligible items within [specify return period, 30 days] from the delivery date.
- Non-Returnable Items: Certain items, such as opened software, perishable goods, and clearance items, are not eligible for return.
2. Refunds
- Processing Time: Once we receive your returned item, it may take [7-14 days] for the refund to be processed.
- Refund Method: Refunds will be issued back to the original payment method.
- Restocking Fees: A restocking fee may apply for certain items.
3. Damaged or Defective Items
- If an item arrives damaged or defective, please contact us within [48 hours] of receipt. We will provide a replacement or refund based on the item’s availability.
4. How to Start a Return
- Contact us at fashionveda8@gmail.com with your order number and reason for return. We will provide you with further instructions.
Note: This is a general template. Customize it based on your specific business requirements and legal considerations.